The Dispute Resolution Playbook

The Dispute Resolution Playbook: Reducing Revenue Leakage in Global Logistics by Ebenezer Jebakumar J
In a $10 trillion global supply chain, every unresolved dispute is a leak in your vault.
Built from over a decade of frontline consulting with CFOs, Heads of Supply Chain, and General Counsels at companies spanning apparel to aerospace, this book introduces the L.E.A.K. Framework, a proven, battle-tested system for eliminating the invisible revenue drain hiding inside your logistics operations.
Most executives accept disputes as the cost of doing business. They are wrong. What they are paying is a Friction Tax, a silent, compounding bleed that erodes margins, strangles working capital, and corrupts the operational focus of brilliant teams. This book names it, measures it, and eliminates it.
For C-Suite Executives: A guide to wealth protection and margin recovery. For Supply Chain & Logistics Leaders: A blueprint for operational excellence. For Legal Counsel: A manual for contractual integrity. For Investors & PE Firms: A due-diligence lens that reveals 2-8% of unrealized gross revenue.
The era of acceptable leakage is over. The leak ends here.