Enterprise Identity Governance & Administration

Over 80% of enterprise data breaches involve compromised credentials or excessive access privileges - yet most organizations still govern identity reactively, inconsistently, and incompletely. Enterprise Identity Governance & Administration closes that gap with a field-tested, practitioner-grade implementation framework drawn from real enterprise transformation programs.

This is not a vendor manual or an academic treatment. It is a complete strategic playbook - spanning 24 chapters and 9 appendices - designed for the three professionals who must make IGA work in the real world: the identity consultant who needs a structured engagement methodology, the CISO or Chief Identity Officer who must design, fund, and justify an IGA program, and the identity practitioner building the program from the ground up.

What You Will Find Inside:

• The seven root causes of IGA program failure - and the seven interdependent pillars of a program that succeeds
• A proven IGA Maturity Model across seven capability dimensions, with a full assessment scorecard and gap analysis framework
• A regulatory compliance mapping covering SOX, HIPAA, GDPR, PCI-DSS v4.0, and NIST SP 800-53
• Complete design guidance for the Identity Governance Office (IGO): structure, staffing models, decision-rights RACI, and service catalog SLAs
• End-to-end implementation frameworks for every core IGA domain: identity lifecycle (Joiner-Mover-Leaver), access request management, access certification, role management and RBAC, and Segregation of Duties
• A scalable Application Onboarding Factory model - the perpetual bottleneck of every IGA program, finally solved
• A dedicated four-chapter framework for the fastest-growing and least-governed identity challenge in enterprise IT: Non-Human Identity - covering service accounts, API credentials, machine certificates, RPA bots, and AI agent identities
• A practical governance framework for AI Agent Identity - how to register, scope, monitor, and certify autonomous AI systems before they become your next audit finding
• Full operations and sustainability guidance: testing, cutover, hypercare, IGO steady-state runbooks, annual governance calendar, and a three-tier KPI dashboard
• A consulting engagement delivery model with pricing reference, scoping guidance, and the five best practices that separate successful IGA engagements from failed ones
• Nine production-ready appendices: maturity scorecard, governance council charter, identity attribute dictionary, role management RACI, SoD conflict matrix, certification campaign checklist, NHI register template, AI agent identity policy template, and KPI dashboard

Who This Book Is For:

• IAM and IGA consultants at system integrators, boutique practices, and independent advisory firms
• CISOs, Deputy CISOs, and Chief Identity Officers designing or funding enterprise IGA programs
• Identity architects, analysts, and platform engineers implementing SailPoint, Saviynt, Microsoft Entra, or comparable IGA platforms
• GRC professionals and internal auditors assessing identity governance maturity
• Security and IT leaders at regulated organizations in financial services, healthcare, and government sectors

Whether you are entering your first IGA engagement or leading your tenth, this guide provides the frameworks, templates, and field-tested judgment you need to build a program that is defensible to auditors, credible to boards, and sustainable for the teams who run it.

First Edition · 2026