Balancing Patient Safety

This book examines organizational change & its impact§on patient §safety. It reviews the system & leadership issues &§reconciles it with §best practices from health & industy including engaging §non-clinicians, creating safety cultures, patient &§community §engagement, communicating & patient safety lexicon.§§A must read for healthcare practioners &§administrators seeking a §deeper understanding of change & its impact on§leadership, patient §safety & healthcare systems. §§"Important recommendations for future§communications." (L. §Dempster, Regional Director - Patient Safety, Vancouver §Coastal Health Authority (VCHA)). §§"Lam informs us of how senior leaders think &§prioritize safety. He §provides a framework to build & develop safety§cultures that balance §multiple competing needs & demands with the most§important of all §outcomes safe, high quality patient care." (J.§Shepherd, MD FRCPC, §Vice President (2002-2007), Clinical Quality &§Safety, VCHA). §§"I was impressed with this study s content &§methodological rigour. §The inclusive population sample gave the data§gravity." (T. Williams, §Vice President & Chief Learning Officer, Coast§Capital Savings).